Question 1

What's the difference between a PoC, MVP, and MLP?

Accepted Answer

A Proof of Concept (PoC) validates core functionality and technical feasibility with minimal features. A Minimum Viable Product (MVP) includes essential features needed for real users, with basic polish and production-ready deployment. A Minimum Lovable Product (MLP) goes further with enhanced UX, design polish, and additional features that make users truly enjoy using the product. Each stage builds on the previous, ensuring no work is wasted as you progress.

Question 2

How much of the POC will be reusable if progressing to a MVP?

Accepted Answer

All of the work completed in the PoC will be fully reusable if we progress to a full MVP. The core architecture, key features, and foundational code are all designed so that nothing needs to be rebuilt—we can simply build on this foundation to expand features, polish the UX, and scale the platform.

Question 3

If we decided to go separate ways after the POC is another developer able to pick it up?

Accepted Answer

Yes, absolutely. All IP and code from the PoC belong to you, and we can hand it over so another developer could pick it up if you decide to go in a different direction. However, we would not provide training to the new developer, and any documentation would only be provided if we factor in the cost to prepare it.

Question 4

How long does it typically take to build a custom application?

Accepted Answer

Timeline varies significantly based on scope and complexity. A PoC typically takes 4-8 weeks, an MVP can range from 8-16 weeks, and a full MLP may take 16-24 weeks or more. We provide detailed timelines in our quotes based on your specific requirements. Our iterative approach means you'll see working features throughout the development process.

Question 5

What's included in the discovery phase?

Accepted Answer

During discovery, we meet with you to understand your business, current processes, pain points, and goals. We identify opportunities for automation, define project objectives, and map out user workflows. This collaborative process ensures we build exactly what you need and helps us provide accurate quotes and timelines.

Question 6

How do you handle changes or new requirements during development?

Accepted Answer

We use an iterative, agile approach that allows for flexibility. Changes are discussed and evaluated for impact on timeline and budget. Minor adjustments can often be accommodated within the current sprint, while larger changes may require scope adjustments. We maintain transparent communication throughout to ensure you're always informed about any implications.

Question 7

How do you price projects?

Accepted Answer

Pricing is based on project scope, complexity, timeline, and specific requirements. We provide transparent quotes at each stage (design, PoC, MVP) so you know exactly what you're investing in. Factors that affect pricing include feature complexity, integrations needed, design requirements, and deployment infrastructure. We're happy to discuss payment plans or staged payments to suit your budget.

Question 8

Do you offer payment plans or staged payments?

Accepted Answer

Yes, we offer flexible payment structures to suit your business needs. Typically, payments are staged across project milestones (e.g., discovery, design approval, PoC completion, MVP launch). This approach aligns payments with deliverables and helps manage cash flow. We're happy to discuss payment plans that work for your situation.

Question 9

What kind of support do you provide after launch?

Accepted Answer

We provide ongoing support to keep your application running smoothly. This includes bug fixes, security updates, performance monitoring, and technical assistance. Support packages can be tailored to your needs, from basic maintenance to comprehensive ongoing development. We're here to ensure your application continues to deliver value as your business evolves.

Question 10

Do you handle hosting and infrastructure?

Accepted Answer

Yes, we can handle all aspects of hosting and infrastructure setup. We'll set up your application on reliable cloud infrastructure, configure automated deployments, and ensure proper security measures are in place. This includes monitoring, backups, and scaling solutions. You can focus on your business while we manage the technical foundation.

Question 11

What happens if I need updates or new features after launch?

Accepted Answer

We're here to help with ongoing development. Whether you need new features, enhancements, or updates, we can work with you to plan and implement changes. We offer support packages that include development hours, or we can quote on specific feature additions. Our goal is to ensure your application continues to meet your evolving business needs.

Question 12

What technologies do you use?

Accepted Answer

We use modern, proven technologies that ensure scalability, security, and maintainability. Our stack typically includes React/Next.js for web applications, React Native for mobile apps, Firebase/Supabase for backend services, and cloud platforms like AWS or Google Cloud. We choose technologies based on your specific needs and can work with your existing systems when needed.

Question 13

Can you work with our existing systems or databases?

Accepted Answer

Absolutely. We can integrate with your existing systems, databases, APIs, and third-party services. Whether you're using specific software, databases, or business tools, we'll work to ensure seamless integration. During discovery, we'll identify all integration points and ensure compatibility with your current infrastructure.

Question 14

How do you ensure the application is secure?

Accepted Answer

Security is built into every stage of development. We follow security best practices including secure authentication, data encryption, regular security audits, and compliance with relevant standards. We implement proper access controls, secure API endpoints, and protect against common vulnerabilities. Your data and your users' data are protected with industry-standard security measures.

Question 15

How do you communicate progress during development?

Accepted Answer

We maintain regular, transparent communication throughout the project. You'll receive regular updates, typically weekly or bi-weekly, showing progress, completed features, and upcoming work. We use collaborative tools and can schedule check-in meetings as needed. You'll always know where things stand and can provide feedback at any time.

Question 16

Will I be able to test the application as it's being built?

Accepted Answer

Yes, absolutely. Our iterative approach means you'll see working features throughout development. You'll have access to test environments where you can try out features as they're built, provide feedback, and see your vision come to life. This collaborative approach ensures the final product matches your expectations.

Question 17

What types of businesses do you work with?

Accepted Answer

We work with a wide range of businesses, from small businesses and startups to medium-sized enterprises. Our clients include tradies, SMBs managing complex workflows, clubs and organisations, and businesses looking to automate manual processes. If you have a process that could benefit from automation or a custom application, we'd love to discuss how we can help.

Question 18

Can you help if I'm not sure what I need?

Accepted Answer

Absolutely! That's exactly what our discovery phase and ideation tools are for. We'll work with you to understand your challenges and identify opportunities for digital solutions. Our AI ideation tool can help explore potential solutions, and our team will guide you through the process of defining what you need. You don't need to have everything figured out before reaching out.

Frequently Asked Questions

ProcessWhat's the difference between a PoC, MVP, and MLP?

ProcessHow much of the POC will be reusable if progressing to a MVP?

ProcessIf we decided to go separate ways after the POC is another developer able to pick it up?

TimelineHow long does it typically take to build a custom application?

ProcessWhat's included in the discovery phase?

ProcessHow do you handle changes or new requirements during development?

PricingHow do you price projects?

PricingDo you offer payment plans or staged payments?

SupportWhat kind of support do you provide after launch?

SupportDo you handle hosting and infrastructure?

SupportWhat happens if I need updates or new features after launch?

TechnologyWhat technologies do you use?

TechnologyCan you work with our existing systems or databases?

TechnologyHow do you ensure the application is secure?

ProcessHow do you communicate progress during development?

ProcessWill I be able to test the application as it's being built?

BusinessWhat types of businesses do you work with?

BusinessCan you help if I'm not sure what I need?